Skip to main content

Delivery and payment at Sugar™
– as always, tailored to perfection

With Sugar™, life is sweeter – even in details like delivery and payment.
They are the ones who complement great fashion with great service.
Learn about the conditions and feel free to ask about anything:

Information about the terms of execution of orders

We ship our products on the same day or at the latest on the next business day (24 hours). Charges for shipments within the territory of the Republic of Poland:

  • InPost parcel machine – free of charge
  • InPost courier – PLN 16.99
  • InPost courier on delivery- 18,99 zł
  • DPD courier – 19,99 zł
  • Personal collection in our office – free of charge

Charges for shipments within Europe:

Austria GLS 49,99
Belgium GLS 49,99
Bulgaria Świat Przesyłek 49,99
Croatia Świat Przesyłek 49,99
Czech Republic GLS 49,99
Denmark GLS 49,99
Estonia GLS 69,99
Finland GLS 99,99
France GLS 69,99
Greece Świat Przesyłek 59,99
Spain GLS 79,99
Ireland DPD 89,99
Northern Ireland FedEx 109,99
Lithuania DPD 49,99
Luxembourg DPD 69,99
Latvia DPD 59,99
Netherlands GLS 59,99
Germany GLS 49,99
Portugal GLS 79,99
Romania Świat Przesyłek 39,99
Slovakia GLS 49,99
Slovenia Świat Przesyłek 49,99
Sweden GLS 99,99
Ukraine Meest 54,99
Hungary Świat Przesyłek 39,99
United Kingdom FedEx 109,99
Italy Świat Przesyłek 49,99

Charges for shipments to countries other than the above are determined individually for each order. Please contact us by email at

Release of goods to the carrier or to the store’s premises in the case of personal pick-up, is carried out on the same or the next working day after receipt of the order. To the time of delivery of the goods to the carrier or to the premises of the store, you need to add the time of delivery, realized by the carrier in the time of usually 1 working day. The time limit for the release of the goods begins with our crediting of the payment received – if you have chosen the method of payment in advance. Working days are considered to be Monday through Friday, excluding public holidays.

Orders carried out by delivery to the desired location, we carry out in working days, through professional carriers:
– InPost S.A, ul. Wielicka 28, 30-552 Kraków
– DHL Parcel Sp. z o.o., ul. Osmańska 2, 02-823 Warsaw
– DPD Poland Sp. z o.o., ul. Mineralna 15, 02-274 Warsaw
– FedEx Express International B.V., Attn: Legal Department, Taurusavenue 111, 2132 LS Hoofddorp (the Netherlands).
– Poczta Polska Spółka Akcyjna, ul. Rodziny Hiszpańskich 8, 00-940 Warsaw
– SP Express Sp. z o.o., ul. Nowowiejska 17, 48-303 Nysa
– General Logistics Systems Poland Sp. z o.o., ul. Rainbow 10, Gluchowo, 62-052 Komorniki
– Meest Poland Sp. z o.o., ul. Drogowców 7, 39-200 Debica
– The van sp. z o.o. sp. k. based in Warsaw, al. Prince Józef Poniatowski 1, 03-901 Warsaw.

Payment terms


The order can be paid by the following methods:

  1. Electronic payment through the electronic payment system Paynow.pl¹ can be paid:
    • by payment card
    • by a fast electronic via selected Polish banks
    • by BLIK
  2. Cash on delivery – payment for your order when your order is delivered to you.
  3. By standard bank transfer within 3 working days after placing the order to our bank account at mBank: 34 1140 2004 0000 3602 8203 8791 (be sure to include your order number in the description)
  4. Electronic payment via PayPal² payment system.

Invoices for the service are sent by email to your email address or we will make them available in your account on our website. By making a purchase, you agree to receive invoices in electronic form.


¹ PayNow, operated by mBank S.A., headquartered in Warsaw (00-850), ul. Prosta 18, registered in the Rejestr Przedsiębiorców of the Krajowy Rejestr Sądowy under KRS number 0000025237, NIP: 5260215088 and REGON: 001254524.

² PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution (or bank) authorized and supervised by Luxembourg’s financial sector supervisory commission, the Commission de Surveillance du Secteur Financier (or CSSF). The CSSF maintains a register of organizations it supervises at. PayPal is listed in this registry under the number B00000351, but can also be searched by name. Commercial register number: R.C.S. Luxembourg B 118 349.